Privacy Policy

Privacy Policy
Last Updated: June 22, 2025

This Privacy Policy describes how Smart Juice (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of this website (the “Site”) and any associated services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process the following categories of information:

a. Personal Information Provided by You:
When you place an order, create an account, subscribe to marketing communications, or otherwise interact with the Site, we may collect personal identifiers such as your name, email address, telephone number, billing and shipping address, and payment information.

b. Automatically Collected Information:
We automatically collect data using cookies, web beacons, and similar technologies, including but not limited to IP address, browser type, device identifiers, pages visited, time spent on the Site, and referring URLs. This includes information used to determine when a shopping cart has been abandoned.

c. Cart Abandonment Tracking:
The Site uses cookies and other tracking technologies to monitor items placed in your shopping cart. If you leave the Site without completing your purchase, this information may be used to trigger cart abandonment reminders via email.

2. Use of Information

We use personal information for the following business purposes:

  • To process and fulfill orders;

  • To provide customer support;

  • To send transactional and marketing communications, including promotional emails and SMS messages (with consent);

  • To detect, investigate, and prevent fraud or other illegal activities;

  • To comply with applicable laws, regulations, and legal processes;

  • To analyze and improve the Site and user experience.

3. Sharing of Information

We share personal information with service providers and partners solely to facilitate core business operations. These include:

  • BigCommerce (eCommerce platform)

  • Square (payment processing)

  • ShipStation (shipping and logistics)

  • Klaviyo (email and SMS marketing)

  • Google Analytics (data analytics)

We do not sell personal data to third parties.
Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and marketing. You may disable cookies through your browser settings; however, some features of the Site may not function properly without them.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You may update your personal information or request deletion by contacting us at shop@smartjuice.us. You may opt out of marketing emails by clicking the unsubscribe link in any communication. You may opt out of SMS communications as outlined in our Mobile Terms of Service.

7. Security

We implement commercially reasonable safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to, and we do not knowingly collect information from, individuals under the age of 13.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted to this page with an updated effective date.

10. Contact Information

For questions regarding this Privacy Policy, contact info@smartjuice.us

Mobile Terms of Service

Smart Juice

Last updated: June 22, 2025

The Smart Juice mobile message service (the "Service") is operated by Smart Juice (“Smart Juice”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Smart Juice’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Smart Juice through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Smart Juice. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18884657369 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Smart Juice mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18884657369 or email shop@smartjuice.us.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.